Faq's

❓ Frequently Asked Questions (FAQs)

Welcome to our Help Center! Below are some of the most common questions we get from our customers. If you still need assistance, feel free to contact us or call us at 📞 +91 95377 45078.

🛍️ ORDERING

Q: How do I place an order?
A: Simply browse our collection, add your favorite items to the cart, and proceed to checkout. Fill in your shipping details, choose a payment method, and confirm your order.

Q: Can I change or cancel my order after placing it?
A: Orders can only be changed or canceled within 2 hours of placement. Please contact us immediately with your order number.

🚚 SHIPPING & DELIVERY

Q: Do you offer delivery across India?
A: Yes, we deliver across India with reliable courier partners.

Q: How long does shipping take?
A: Orders are usually dispatched within 1–3 business days. Delivery typically takes 5–7 business days depending on your location.

Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via SMS or email.

💳 PAYMENT

Q: What payment methods do you accept?
A: We accept UPI, Debit/Credit Cards, Net Banking, and Wallets. Cash on Delivery (COD) may be available on select products or regions.

Q: Is it safe to shop on your website?
A: Absolutely! We use secure payment gateways to ensure your personal and payment information is protected.

👗 PRODUCTS & SIZING

Q: Are the product colors exactly as shown in the pictures?
A: We try to display products as accurately as possible. However, colors may slightly vary due to lighting and screen settings.

Q: How do I choose the right size?
A: Each product page includes a size chart. Please refer to it before placing your order. Still unsure? Contact us for guidance.

🔄 RETURNS & EXCHANGES

Q: Do you offer returns or exchanges?
A: Yes, we offer returns or exchanges within 7 days of delivery for eligible products. Items must be unused and in original packaging.

Q: How do I request a return or exchange?
A: Please email us at unisuit.shop@outlook.com with your order number, reason for return, and photos (if applicable).

📞 CUSTOMER SUPPORT

Q: How can I contact Unisuit?
A: You can reach us by:
📧 Email: unisuit.shop@outlook.com
📞 Call/WhatsApp: +91 95377 45078
🕒 Support Hours: Monday to Saturday, 10 AM – 6 PM

🛡️ OTHER QUESTIONS

Q: Is Unisuit a trusted store?
A: Yes! We are a verified business based in Surat, Gujarat — India's textile hub. Our mission is to deliver high-quality fashion with reliable service.

If your question isn’t listed above, feel free to reach out! We're happy to help.